About Us — Getting to Know 20th Better
20th is an online entertainment platform built specifically for Malaysian users. We offer sports betting, Live Casino, slots, and table games — all in one platform, accessible from your phone or computer.
Who We Are and Why 20th Exists
20th was born from a clear vision: to build an online entertainment platform truly made for local Malaysian users. We understand that Malaysian players want an experience that's simple, fast, and secure — in their own language, using the payment methods they already use every day.
Since launching, 20th has grown into an entertainment destination spanning multiple categories — from live Sports Betting to Live Casino with real dealers, the latest slots, and classic table games. All available on one platform, accessible from anywhere, at any time.
We believe great entertainment shouldn't be complicated. That's why every part of 20th is designed with user convenience as the priority — from signing in to making a deposit, from choosing a game to withdrawing your winnings.
Our Mission & Vision
Our mission is to deliver an online entertainment experience that is accessible, secure, and enjoyable for every Malaysian user — regardless of location, device, or internet speed. We are committed to continuously improving our platform to keep it relevant and user-friendly.
To become Malaysia's top online entertainment platform of choice — known for transparency, security, and consistently high-quality user experiences. We want every user to feel confident, treated fairly, and always happy to return to 20th.
What We Offer
One platform, endless entertainment options — all in Malay.
Follow football, badminton, basketball, and other popular sports with live markets updated in real time. Liga Super Malaysia, EPL, and much more are available at 20th.
Play with real dealers via high-quality video streaming. Baccarat, roulette, blackjack, and other table games bring the authentic casino atmosphere straight to your screen.
A diverse slots collection from leading providers, regularly refreshed with new titles. Classic table games like blackjack and baccarat are also available in a fast, seamless digital format.
20th is built with a fully mobile-first approach. Everything works seamlessly on Android and iOS — no downloads required, just open your browser and get started.
Our platform is fully available in Bahasa Melayu, so every Malaysian user can navigate and understand every feature with ease — no language barriers, no confusion.
Deposits and withdrawals are processed in MYR via TNG eWallet, FPX, and local banks. Fast, straightforward, and convenient for all Malaysian users.
User Safety & Trust
At 20th, user security isn't an added feature — it's at the core of how we operate. All traffic and transactions are protected with SSL encryption, keeping your personal information and financial data safe at all times.
Games on our platform use a certified Random Number Generator (RNG) to ensure every outcome is random and fair. Every player gets an equal chance, and there is no manipulation in any game.
We also have strict account verification mechanisms in place to protect users from unauthorised access. Keeping your account secure is a shared responsibility.
Responsive Customer Support
We understand that the user experience doesn't end when the game starts — it covers every interaction, including the moments when you need help. The 20th support team is ready to assist you across multiple communication channels.
Whether you have questions about the registration process, how to deposit, account verification, or any technical issues — we'll make sure you get a clear answer and a quick resolution.
Support email: [email protected]
For general enquiries, you can also visit our FAQ regularly updated with the latest information and answers to the most frequently asked questions.
Support Channels
- Support email is available for account, payment, and technical enquiries — with responses within 24 hours on business days.
- Section FAQ has instant answers for registration, login, deposit, and withdrawal issues.
- All support communications are private and secure — your account information will never be shared with any third party.
Our Commitment to Transparency
20th operates on a principle of full transparency. We don't bury terms and conditions behind complicated language — all key information about how the platform works, our privacy policy, and responsible gaming guidelines is openly available for anyone to read.
We are also committed to responsible gaming practices. Users are encouraged to set personal limits and play within their means. Full details can be found on the Responsible Gaming section.
All policies and operational information for 20th are accessible via the links at the bottom of this page — including Terms & Conditions, Privacy Policy, and Responsible Gaming.
Ready to Get Started?
Register a free 20th account today and explore everything our platform has to offer — from sports and Live Casino to slots and table games.